Please compare Letter A with Letter B, and comment on both of them. Then, revise your favorite one for effectiveness. Add any information if necessary.Letter ADear Mr HopeThank you for your order of 19 March, but I’m afraid you’ve got it wrong. The giraffes cost $10.00 not $0.9, so do you still want them or not?Perhaps you could let us know as soon as possible, as you are holding up the order. Yours sincerely Sara Letter BDear Mr Hope Thank you very much for your Order, number 346, which we received this morning. At the moment we are unable to supply the goods as there seems to be a discrepancy over the price of the giraffes. Our quotation 1345 states the cost per giraffe to be $1.0, where you state $0.9 on your Order. Our Quotation is the correct price and we wonder if you would be kind enough to telephone us, at your convenience, to clarify this matter. We look forward to hearing from you. Yours sincerely Sara
Please compare Letter A with Letter B, and comment on both of them. Then, revise your favorite one for effectiveness. Add any information if necessary.Letter ADear Mr HopeThank you for your order of 19 March, but I’m afraid you’ve got it wrong. The giraffes cost $10.00 not $0.9, so do you still want them or not?Perhaps you could let us know as soon as possible, as you are holding up the order. Yours sincerely Sara Letter BDear Mr Hope Thank you very much for your Order, number 346, which we received this morning. At the moment we are unable to supply the goods as there seems to be a discrepancy over the price of the giraffes. Our quotation 1345 states the cost per giraffe to be $1.0, where you state $0.9 on your Order. Our Quotation is the correct price and we wonder if you would be kind enough to telephone us, at your convenience, to clarify this matter. We look forward to hearing from you. Yours sincerely Sara